# User Status

This feature helps the administrator to identify the various status of the platform users and enable an expired user account.

* Navigate to the User Management page.
* You can see two drop-down menus.
  * **Type**: It contains the following authentication types as drop-down  options.
    * Enterprise
    * Window AD
    * CA PPM
    * AWS Cognito
  * **Status**: It includes the following user status as drop-down options
    * Active
    * Blocked
    * Expired
    * Deleted                                                

{% hint style="info" %}
*<mark style="color:green;">Please Note:</mark>* You can select any combination of the filter values mentioned above to display filtered/customized lists of users. E.g., The given image displays a filtered user list with all the ***blocked Enterprise users***.&#x20;

![](/files/4zTLhaOZ05lRDAATWdXB)
{% endhint %}

### Activating an Expired User Account  <a href="#toc19111215" id="toc19111215"></a>

* Select **Expired** as the status option.
* A list of all expired user accounts/ groups appears.
* Click the **Activate** icon to activate a specific user/user group.
* Click the **Reset Password** option to set a new password for an activated user.

{% hint style="info" %}
*<mark style="color:green;">Please Note:</mark>*

By clicking the ***Activate*** option an expired user account can be activated. The user can use the old password. However, when the user uses the ***Reset Password*** option, the same user gets activated with a new password (In this case, the user needs to set a new password).
{% endhint %}

&#x20;


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.