# Resetting Password

{% hint style="success" %}
Check out the walk-through on how to reset password using the Forgot Password option.
{% endhint %}

![Steps to reset password ](https://972575688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRYq1HgffNfbnIMWPu1D5%2Fuploads%2FqJG2Kc1QuJjqunhELM8m%2FForgot%20Password.gif?alt=media\&token=751e8a3d-69f7-44a5-9fee-80e1d1475b08)

The users are provided with a choice to reset the password in case they forget it. This functionality is provided on the sign-in page of the platform.

* Click the ***Forgot Password?*** option from the Sign In page. 

      ![](https://972575688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRYq1HgffNfbnIMWPu1D5%2Fuploads%2FZ6VWqJHpH0GuF3Zdd7qP%2Fimage.png?alt=media\&token=1f6f9509-65dc-472c-8760-67d992fd2607)

* The ***Forgot Password?*** page opens.
* Provide the email id that is registered with BDB to send the reset password link.
* Click the ***Continue*** option.
  * The user may get redirected to select a space in case of multiple spaces under one server link (The user needs to select a space and click the ***Continue*** option once again).

            ![](https://972575688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRYq1HgffNfbnIMWPu1D5%2Fuploads%2FvGKn1RvoidL2GsTPtRFr%2Fimage.png?alt=media\&token=7b7d6a90-6cd9-4b35-8adb-78c10bd51fc4)

* In case a user does not have multiple spaces, a message appears to notify the user about the password reset link (the reset link gets shared via the registered email).

      

![The notification message to ](https://972575688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRYq1HgffNfbnIMWPu1D5%2Fuploads%2FWtCzT2k4oaD1LJHHnL8u%2Fimage.png?alt=media\&token=a0789663-f82f-42a8-bc8f-40f08d49c105)

* Click the link from your registered email.

![The email with the Reset Password link](https://972575688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRYq1HgffNfbnIMWPu1D5%2Fuploads%2FUqj6TMbHlZ9lKzIl5nIW%2Fimage.png?alt=media\&token=09f27ad1-8b7c-46e3-b11a-24eaf9406910)

* The user gets redirected to the ***Reset Password*** page to set a new password.
* Set a new password.
* Confirm the newly set password.
* Click the ***Continue*** option.

![The Reset Password page](https://972575688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRYq1HgffNfbnIMWPu1D5%2Fuploads%2Fijg3FbeSVUxli56l37Ud%2Fimage.png?alt=media\&token=60d9973b-fb08-4c8a-9338-5f68301cf92c)

* The password for the selected BDB account gets reset and a confirmation message appears to inform the user.

![Confirmation message after the password gets reset](https://972575688-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRYq1HgffNfbnIMWPu1D5%2Fuploads%2FNlzHO6a2MCKv6DIIT5XL%2Fimage.png?alt=media\&token=f4ed19cc-25dc-4ca1-8b73-087eb33daaf9)

{% hint style="info" %} <mark style="color:green;">Please Note:</mark> The user gets redirected back to the ***Sign In*** page after successfully resetting the password for their platform account.
{% endhint %}