# Resetting Password

{% hint style="success" %}
Check out the walk-through on how to reset password using the Forgot Password option.
{% endhint %}

![Steps to reset password ](/files/da8tfNWwkrYpoUhl7D0I)

The users are provided with a choice to reset the password in case they forget it. This functionality is provided on the sign-in page of the platform.

* Click the ***Forgot Password?*** option from the Sign In page. 

      ![](/files/sziIfUx5JV59U441zvZY)

* The ***Forgot Password?*** page opens.
* Provide the email id that is registered with BDB to send the reset password link.
* Click the ***Continue*** option.
  * The user may get redirected to select a space in case of multiple spaces under one server link (The user needs to select a space and click the ***Continue*** option once again).

            ![](/files/oXBfTR5BS5pcktqqckzZ)

* In case a user does not have multiple spaces, a message appears to notify the user about the password reset link (the reset link gets shared via the registered email).

      

![The notification message to ](/files/NB0dXMdWYmExcNyso9om)

* Click the link from your registered email.

![The email with the Reset Password link](/files/UJsAg2FLpwGfHM477hLs)

* The user gets redirected to the ***Reset Password*** page to set a new password.
* Set a new password.
* Confirm the newly set password.
* Click the ***Continue*** option.

![The Reset Password page](/files/4oZaR7lDgyv9N8eiHKiO)

* The password for the selected BDB account gets reset and a confirmation message appears to inform the user.

![Confirmation message after the password gets reset](/files/m0KHfrherxqeypwy59Y7)

{% hint style="info" %} <mark style="color:green;">Please Note:</mark> The user gets redirected back to the ***Sign In*** page after successfully resetting the password for their platform account.
{% endhint %}


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