Resetting Password
This section aims to describe steps to reset password for your user account using the Forgot Password option.
Check out the walk-through on how to reset password using the Forgot Password option.
The users are provided with a choice to reset the password in case they forget it. This functionality is provided on the sign-in page of the platform.
Click the Forgot Password? option from the Sign In page.
The Forgot Password? page opens.
Provide the email id that is registered with BDB to send the reset password link.
Click the Continue option.
The user may get redirected to select a space in case of multiple spaces under one server link (The user needs to select a space and click the Continue option once again).
In case a user does not have multiple spaces, a message appears to notify the user about the password reset link (the reset link gets shared via the registered email).
Click the link from your registered email.
The user gets redirected to the Reset Password page to set a new password.
Set a new password.
Confirm the newly set password.
Click the Continue option.
The password for the selected BDB account gets reset and a confirmation message appears to inform the user.
Please Note: The user gets redirected back to the Sign In page after successfully resetting the password for their platform account.
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