Performance Management

Performance Management will ensure the data platform & use cases/dashboards are meeting the performance requirements as outlined in the agreement and captured during the transitioning phase.

Key Activities

Activities in Supplier scope	Activities in Customer scope
Performance monitoring	Infrastructure change approval
Bottleneck identification
Proactively remediation of bottlenecks
Reporting and documentation

Performance Management Activities

• Monthly report to be share before 10th of subsequent month.

• Scheduled review of monthly report

• Action plan & follow-up