Performance Management

Performance Management will ensure the data platform & use cases/dashboards are meeting the performance requirements as outlined in the agreement and captured during the transitioning phase.

Key Activities

Activities in Supplier scopeActivities in Customer scope

Performance monitoring

Infrastructure change approval

Bottleneck identification

Proactively remediation of bottlenecks

Reporting and documentation

Performance Management Activities

  • Monthly report to be share before 10th of subsequent month.

  • Scheduled review of monthly report

  • Action plan & follow-up

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