Communication /Reporting
| Report Name | Frequency | Meeting Purpose | Reporting Metrics | Report Delivery Owner |
|---|---|---|---|---|
Monthly report | Monthly | Support Performance Monthly Status of SLA | Performance SLA metrics Future plan | Service Operations Manager |
Capacity Planning and Operational Updates. | ||||
Capacity Request Approvals and Re-baseline | ||||
Transition Update report ( If applicable ) | Weekly | Transition updates for use-cases | Transition Status Future use-cases Action plan | Service Operations Manager |
Last updated