Communication /Reporting
Report Name
Frequency
Meeting Purpose
Reporting Metrics
Report Delivery Owner
Monthly report
Monthly
Support Performance Monthly Status of SLA
Performance
SLA metrics
Future plan
Service Operations Manager
Capacity Planning and Operational Updates.
Capacity Request Approvals and Re-baseline
Transition Update report ( If applicable )
Weekly
Transition updates for use-cases
Transition Status
Future use-cases
Action plan
Service Operations Manager
Last updated