Support
  • BDB Support
    • Standard Platform Support SLA
      • Scope of Support Services
      • Incident Submission and Resolution
      • Support Policy
    • BDB Support for E2E Service built on Platform
      • Services
      • Services and Activities in Scope
      • Problem Management
      • Performance Management
      • Monitoring Management
      • Transition Services
      • Out of Scope Services
      • SOW Change Methodology
      • Application Service Levels
      • Steady State Governance
      • Communication /Reporting
      • Escalation Matrix
  • BDB Training Packages
    • Objective of Training
    • Training Courses1-Freshers-3 Month Plan
    • Training Schedule
    • 9 Weeks Training Program for New joiners
    • Data Analyst Training (Dashboard Creation)
    • Data Science Usage Training in BDB DS Lab
    • Data Engineering Training in BDB
    • Pricing
    • BDB Skills
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BDB Support

NextStandard Platform Support SLA

Last updated 1 year ago

Standard Platform Support SLA
BDB Support for E2E Service built on Platform