Support
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  • BDB Support
    • Standard Platform Support SLA
    • BDB Support for E2E Service built on Platform
      • Services
      • Services and Activities in Scope
      • Problem Management
      • Performance Management
      • Monitoring Management
      • Transition Services
      • Out of Scope Services
      • SOW Change Methodology
      • Application Service Levels
      • Steady State Governance
      • Communication /Reporting
      • Escalation Matrix
  • BDB Training Packages
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  1. BDB Support

BDB Support for E2E Service built on Platform

ServicesServices and Activities in ScopeProblem ManagementPerformance ManagementMonitoring ManagementTransition ServicesOut of Scope ServicesSOW Change MethodologyApplication Service LevelsSteady State GovernanceCommunication /ReportingEscalation Matrix
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Last updated 2 years ago