# Monitoring Management This process ensures the environment is proactively monitored to identify any potential issues and to take corrective actions. Team will analyze the critical alerts based on the proactive monitoring alerts setup & work on corrective actions to ensure overall system stability, reliability & availability. ### Key Activities | Activities in Supplier scope | Activities in Customer scope | | ------------------------------------------------------ | ----------------------------- | | Activities in Customer scope | Approve the corrective action | | Corrective action | Act as a point of escalation | | Communicate to stakeholders if action required by them | | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bdb.ai/support-1/bdb-support/bdb-support-for-e2e-service-built-on-platform/monitoring-management.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.