Accomplishments of the Project

  • Get a real-time solution for loyalty management of customers by providing coupons & recommendations and sharing the churn information to retain the customers for the seller & delivery persons.

  • Real-time ingestion of retail orders using pipeline.

  • Process the orders and share the information with respective departments/sellers/retailers in real-time.

  • Train & run AI/ML model to do the real-time inferencing for recommendation & churn status (Model as API).

    • Customer Segmentation

    • Customer Lifetime Value

    • Churn Prediction

    • Forecasting

  • Send real-time coupons for user application/portal & email.

  • Send immediate recommendations based on their current online order.

  • Provide prompt inferencing of churn prediction for the Seller/Retailer (Kitchen) & Delivery Partners using Model as API to provide any consideration on their orders.

  • Track the order preparation & delivery process.

  • Store the order, customer, and AI&ML analytics in DataMart and authentically enrich the order.

Modules Used

  • Data Pipeline

  • DS lab & Model as API

  • Dashboard

Teams

  • Data Pipeline Engineer

  • Data Scientist

  • Dashboard Engineer

Please Note: With the BDB Platform (V-7.0), the Retail Campaign solution took only 22 man-days to build and productionize.

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