Text Analyzer

The Text Analyzer Chart is designed to visualize popularity, sentiment, and emotional properties extracted from text data. It helps correlate customer sentiment with actual sales performance or other KPIs.

This chart leverages 20 emotional sentiment dimensions (e.g., joy, anger, trust) along with confidence measures, providing insights into customer opinions, satisfaction levels, and behavioral indicators such as churn.

By combining sentiment analysis with visualization, the Text Analyzer supports customer experience, marketing, and social media analytics.

Best Situations to Use

Use a Text Analyzer chart when you want to:

  • Identify customer opinions captured through reviews, surveys, or feedback.

  • Detect churn indicators by analyzing negative sentiments.

  • Analyze customer satisfaction and segmentation for strategic actions.

  • Interpret social media data to understand brand perception, campaign performance, or public opinion.

Properties of the Text Analyzer Chart

General

  • Component Name: Unique identifier for the chart.

  • Left / Top: Position of the component on the dashboard.

  • Height / Width: Chart dimensions.

  • Initial Visibility: Toggle visibility on load.

  • Max Button: Enable maximize option.

  • Range Bar: Configure or display a sentiment range selection bar.

  • Axis Color: Define axis line colors.

  • Emoticon Size / Opacity: Control size and transparency of emoticons (if used).

  • Base Type: Choose the base style for the chart.

Background

  • Gradient Rotation: Set background gradient angle.

  • Opacity: Control background transparency.

  • Gradient: Apply gradient fills with customizable colors.

  • Border / Border Color / Border Radius: Configure border style and curvature.

  • Shadow / Color / Transparency: Add drop shadow for depth.

Tooltip

  • Show Tooltip: Enable or disable tooltips.

  • Tooltip Configuration:

    • Background Color, Opacity, Border Color.

    • Tooltip Font Size.

    • Box Width.

    • Precision (decimal values).

Title & Axis Labels

Title

  • Show or hide title box.

  • Customize font color, size, style, weight, family, alignment, decoration.

  • Title Bar Height and description text supported.

  • Dataset-driven dynamic title option.

Axis Labels

  • Configure font properties: color, size, style, weight, and family.

  • Improve readability and alignment with dashboard themes.

Export Options

  • Context Menu: Enable right-click export in preview.

  • Supported Formats: Excel (.xlsx), CSV (.csv), JPEG (.jpg), PNG (.png), PPTX (.pptx), PDF (.pdf).

  • Print Option: Directly print chart.

  • Export Metadata: Add heading, subheading, filename.

  • Global Export Type: Choose default export format (Screenshot / Tabular).

Chart Variants

  • Text Analyzer with Gradient Base

  • Text Analyzer with Plain Base

Dataset Properties

To configure the Text Analyzer chart:

  • X Field: Drag the X-field to map primary dimension (e.g., product name, category).

  • Y Field: Select the Y-field from dropdown (e.g., sentiment score).

  • Radius Field: Define values that affect bubble size.

  • Color Field: Map field to sentiment/emotion colors.

  • Tooltip Field: Assign a descriptive field for tooltips.

Example

Using the sample dataset:

  • X Field: Product Name

  • Y Field: Sentiment Score

  • Radius Field: Review Volume

  • Color Field: Dominant Emotion (e.g., Joy, Anger)

  • Tooltip Field: Review Snippet

The Text Analyzer Chart will display product-level sentiment bubbles, where bubble size indicates review volume and color indicates emotional polarity.