> For the complete documentation index, see [llms.txt](https://docs.bdb.ai/interacting-with-platform-6/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bdb.ai/interacting-with-platform-6/sign-in/resetting-password.md).

# Resetting Password

The users are provided with a choice to reset the password in case they forget it. This functionality is provided on the sign-in page of the platform.

* Click the ***Forgot Password?*** option from the ***Sign In*** page. 

<figure><img src="/files/SnyIcUAfAGlF3xKIR02m" alt=""><figcaption><p><em><strong>Accessing the Forgot Password option from the Sign-In Page</strong></em></p></figcaption></figure>

* The ***Forgot Password?*** page opens.
* Provide the registered email ID to send the reset password link.
* Click the ***Continue*** option.   &#x20;

<figure><img src="/files/Nclx7abhJhvF3J8sQPCp" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
*<mark style="color:green;">Please Note:</mark> The user may get redirected to select a space in case of multiple spaces under one server link. The user needs to select a space and click the **Continue** option once again.*

![](/files/0ENqRWzgzWgltQHiVhtz)

{% endhint %}

* In case, a user does not have multiple spaces, a message appears to notify the user about the password reset link (the reset link gets shared via the registered email).&#x20;

<figure><img src="/files/6CVpizgUVeAcbZNs80Sg" alt=""><figcaption></figcaption></figure>

* Click the link from your registered email. &#x20;

<figure><img src="/files/hqMaq5j1KohG0uWQJaeI" alt=""><figcaption><p><em><strong>Reset Password link sent via mail</strong></em></p></figcaption></figure>

* The user gets redirected to the ***Reset Password*** page to set a new password.
* Set a new password.
* Confirm the newly set password.
* Click the ***Continue*** option.

<figure><img src="/files/DXClEqhrehRBbRBpRhKu" alt=""><figcaption></figcaption></figure>

* The password for the selected BDB account gets reset and a confirmation message appears to inform the user. &#x20;

<figure><img src="/files/0uEH4LfmmcS99iG1avOm" alt=""><figcaption><p>Confirmation message after the password gets reset.</p></figcaption></figure>

{% hint style="info" %}
*<mark style="color:green;">Please Note:</mark> The user gets redirected back to the **Sign In** page after successfully resetting the password for their platform account.*
{% endhint %}


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