Reset Password

Users can also reset password of their selected user accounts from the Security module.

Please note: The Reset Password option is available exclusively for Enterprise users under the Security module.

Resetting Password for an Enterprise User
  • Open the Security page.

  • Navigate to the Users list.

  • Use the Search Bar to search for a specific user.

  • Select the Enterprise option using the Type filter.

  • Select the Active option for the Status filter.

  • Select a user from the Users list.

  • Click the Reset Password icon.

  • A notification message ensures the password reset link has been sent to the registered email.

  • The user will receive the Reset Password link in the registered email from the support team. Click the Reset Password link.

  • The user will be redirected to the Reset Password page.

  • Provide a new password.

  • Confirm the new password.

  • Click the Continue option.

  • A message appears confirming that the password has been successfully updated.

  • The password will be reset for the selected user account.

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