Refresh Data

Use Refresh Data to reload the contents of a sandbox-based Data Sheet from its source file in Data Sandbox.

Prerequisites:

Open Data Sheets
- Navigate to Data Center > My Connectors > Data Sheets > Data Sheet List
Select a sandbox-based Data Sheet
- Locate the Data Sheet that was created from a Data Sandbox file from the Data Sheet list.
Start refresh
- Click the Refresh Data icon for the selected Data Sheet.
- Result: A notification appears confirming the data refresh has started.
Monitor progress
- Click the Notifications (bell) icon on the top bar.
- In Last 3 Unread notifications, click the refresh job entry to open details.
Review outcome
- The Notifications page opens, showing whether the data loaded successfully into the selected Data Sheet (or any error details if the refresh failed).

Notes & Tips:

The Refresh Data action is available only for Data Sheets backed by Data Sandbox sources.
If the source is an Excel (.xlsx) with multiple sheets, the refresh uses the sheet configured when the Data Sheet was created.
Refresh runs asynchronously; use Notifications to verify completion.
If the source file was replaced/updated in Data Sandbox, run Refresh Data to sync the changes into the Data Sheet.
Keep the Data Sheet and source file column structures aligned to avoid mapping errors during refresh.

Refresh icon not visible/disabled: Confirm the Data Sheet is sandbox-based and you have refresh permissions.
Refresh completes with errors:
- Check that the source file still exists and is accessible.
- Verify the sheet name/structure hasn’t changed.
- Reopen the Data Sheet after resolving issues and try again.
No apparent changes after refresh: Ensure you refreshed the correct Data Sheet and that the source file actually contains new/updated data.

Last updated 17 days ago