Benchmark is a point of reference for evaluating performance/ level of quality. It is required to set goals, before using Benchmark as logic or point of reference to derive at the desired comparison.
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This section describes how to insert a question to a Benchmark Goal, view it, and delete it.
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Select a survey from the Survey list.
Click the More Options icon provided next to a survey name.
Select the Benchmark option from the menu list.
The Edit Benchmark page opens.
A new Benchmark gets created and it gets the name from the survey title. E.g., The Mobile Trend Survey gets a benchmark entitled Benchmark for Mobile Trend Survey by default.
Users can edit the below mentioned fields (if desired). Such as:
Benchmark Title
Benchmark Mission
Benchmark Vision
Click the Save option.
The modified information gets saved. The same gets notified by a message.
Navigate to the benchmark page.
Click the Add New Goal icon on the left pane of the page.
The users get redirected to the Create Benchmark Goal page.
Fill in the following information:
Goal Name
Goal Description
Upper Threshold
Lower Threshold
Operation on Goal Question Values: Select an option from the drop-down menu.
Is High Value True: Select an option from the drop-down menu.
Click the Save option.
A Benchmark goal gets added to the benchmark.
Please Note:
The Benchmark name displays by default.
The fields with the validation symbols are mandatory.
It is advisable to select the True option for the Is High-Value True field.
Select the Delete icon provided next to the benchmark goal name (on the left pane of the page).
A dialog window appears to confirm the action of deletion.
Click the OK option.
The selected benchmark goal will get deleted.
Click the Edit icon provided next to a Benchmark goal name (on the left pane of the page).
The users get redirected to the Edit Benchmark Goal page (on the right pane of the page).
Edit the below mentioned details (if desired):
Goal Name
Goal Description
Upper Threshold
Lower Threshold
Operation on Goal Question Values: select an option from the drop-down menu
Is High Value True: Select an option from the drop-down menu
Click the Update Goal option.
The edited goal information gets saved.
Each Goal requires set of questions to explain the goals.
By clicking the Save option from the Create Benchmark Goal the users get directed to the Add Questions for Goal page.
The Survey Name, Benchmark name, Goal Name get displayed.
Select a Question using the drop-down menu.
The users get redirected to the Enter Question Rule Value for Goal window.
Set value for each answer option.
Select an Operation to be performed on the answer options (if asked based on the question type).
Three options get listed under the Operation drop-down menu:
Addition
Multiplication
Average
Click the Done option.
The users get directed back to the Add Questions for Goal page.
Click the Save option.
The selected question gets added to the Benchmark Goal. A message appears to assure the same.
Please Note:
The users cannot exceed the set threshold limits while entering question rule value for a goal or selecting an operation.
Click the Show Help? option to display an example to be followed for the question rule value.
Navigate to the benchmark goal page.
Click the View Goal Question icon.
A list view of all the added questions will be displayed as per:
Associated Questions
Question Type
Calculated Value
Actions
Please Note: Click the Edit Question icon provided under the Actions to edit the entered question rule value for a goal or chosen operation.
Navigate to the question list for a benchmark goal.
Click the Delete icon provided under the Actions.
A dialog window appears to confirm the deletion.
Click the OK option.
The selected question gets removed from the benchmark goal.
