> For the complete documentation index, see [llms.txt](https://docs.bdb.ai/interacting-with-platform-5/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bdb.ai/interacting-with-platform-5/sign-in/resetting-password.md).

# Resetting Password

This section aims to describe steps to reset password for your user account using the Forgot Password option.

{% hint style="success" %}
*Check out the walk-through to reset your password using the **Forgot Password** option.*
{% endhint %}

The users are provided with a choice to reset the password in case they forget it. This functionality is provided on the sign-in page of the platform.

* Click the ***Forgot Password?*** option from the ***Sign In*** page. 

<figure><img src="https://content.gitbook.com/content/Q8HFiIhaFI79yX4ShRsp/blobs/EEk3MdDkPhTHCVusuT6J/image.png" alt=""><figcaption><p><em><strong>Accessing the Forgot Password option from the Sign-In Page</strong></em></p></figcaption></figure>

* The ***Forgot Password?*** page opens.
* Provide the registered email ID to send the reset password link.
* Click the ***Continue*** option.   &#x20;

<figure><img src="https://1720975638-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQ8HFiIhaFI79yX4ShRsp%2Fuploads%2FLEOinw0MU7NKR27J6oBL%2Fimage.png?alt=media&amp;token=f4579458-95f2-448c-b0bf-4f062285b6d0" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
*<mark style="color:green;">Please Note:</mark> The user may get redirected to select a space in case of multiple spaces under one server link. The user needs to select a space and click the **Continue** option once again.*

![](https://content.gitbook.com/content/Q8HFiIhaFI79yX4ShRsp/blobs/n2CQ8wLvMK3Z8OimBfXc/image.png)

{% endhint %}

* In case, a user does not have multiple spaces, a message appears to notify the user about the password reset link (the reset link gets shared via the registered email).&#x20;

<figure><img src="https://1720975638-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQ8HFiIhaFI79yX4ShRsp%2Fuploads%2FWOvgicWKNHUIvZdrTfbh%2Fimage.png?alt=media&amp;token=910d953d-7163-4a32-9205-921643aab9b9" alt=""><figcaption></figcaption></figure>

* Click the link from your registered email. &#x20;

<figure><img src="https://content.gitbook.com/content/Q8HFiIhaFI79yX4ShRsp/blobs/sEEw6HCkDJtkF32MvJ56/image.png" alt=""><figcaption><p><em><strong>Reset Password link sent via mail</strong></em></p></figcaption></figure>

* The user gets redirected to the ***Reset Password*** page to set a new password.
* Set a new password.
* Confirm the newly set password.
* Click the ***Continue*** option.

<figure><img src="https://content.gitbook.com/content/Q8HFiIhaFI79yX4ShRsp/blobs/V3twZoRMdqhfoT0XN0xE/image.png" alt=""><figcaption></figcaption></figure>

* The password for the selected BDB account gets reset and a confirmation message appears to inform the user. &#x20;

<figure><img src="https://content.gitbook.com/content/Q8HFiIhaFI79yX4ShRsp/blobs/IYULbBTyUrMdEG0WaYGP/image.png" alt=""><figcaption><p>Confirmation message after the password gets reset.</p></figcaption></figure>

{% hint style="info" %}
*<mark style="color:green;">Please Note:</mark> The user gets redirected back to the **Sign In** page after successfully resetting the password for their platform account.*
{% endhint %}