# Resetting your BDB Password

## Resetting and Changing Passwords

The platform provides two methods to reset or update a password:

1. **Forgot Password** option on the **Sign-In** page.
2. **Change Your Password** option in the **My Account** section.

### Resetting Password via the Sign-In Page

If you forget your password, follow these steps:

1. On the **Sign-In** page, click **Forgot Password?**
2. You will be redirected to the **Forgot Password** screen.
3. Enter your **registered Email or User ID** to receive a password reset link.
4. Click **Continue**.

   * If your account is associated with multiple tenant spaces, you will be prompted to select a **tenant space**.
   * Click **Submit** to proceed.

   <figure><img src="/files/PZo6y0IgFVfiYpcRlUSX" alt=""><figcaption></figcaption></figure>
5. A message confirms that a reset link has been sent to your registered email address.
6. Navigate to your inbox and click the password reset link in the email.

   <figure><img src="/files/2pFG8Dmjdh21FIPHphP8" alt=""><figcaption></figcaption></figure>
7. You will be redirected to the **Reset Password** page.
   * Enter a **New Password**.
   * Confirm the password by entering it again.
   * Click **Continue**.
8. A confirmation message appears, confirming that your password has been successfully reset.
9. You will be redirected to the **Sign-In** page to log in with your new password.

### Changing Password via My Account

If you know your current password but want to update it, use the **Change Your Password** option:

1. Navigate to the **My Account** page.
2. Select the **Password** tab.
3. The **Change Password** window appears.
4. Enter your **Current Password**.
5. Enter your **New Password**.
6. Confirm the new password by entering it again.
7. Click **Update**.
8. A confirmation message is displayed, and your password is updated successfully.

{% hint style="info" %}
Please note: An email notification will be sent to your registered email containing the **BDB Sign-In link**. You must re-sign in to access your account with the updated password.
{% endhint %}

By following these steps, users can reset a forgotten password or securely update their existing password through the **My Account** section.


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