How to do Force Login?

This functionality facilitates the user to kill active sessions while logging in after all the permitted sessions are consumed.

The Force Login functionality has been established to control the number of active sessions up to three. The users can access only 3 sessions at a time; when they try to access the 4th session, a warning message displays to inform them that the user has consumed the permitted sessions, and a click on the Force Login would kill all those active sessions.

Navigating and Logging In to the BDB Platform

This guide will walk you through the process of logging into the BDB Platform, including steps to resolve common session-related issues.

Step 1: Access the Sign-In Page

1. Navigate to the BDB Platform Sign-In page using your web browser.

2. In the provided fields, enter your registered Email/User ID.

3. From the dropdown menu, select your designated Tenant Space.

4. Click the Sign In button.

   

Step 2: Handle "Sessions Consumed" Notification

If you receive a notification stating that all permitted sessions are already in use, this means you have reached the maximum number of active logins allowed for your account. The platform will present an option to force a new login.

1. The notification will inform you that Force Login will terminate all your current active sessions.

2. If you wish to proceed and end your other sessions to log in on this device, click the Force Login option.

   

Step 3: Confirmation and Redirection

Upon clicking Force Login, all other active sessions will be terminated. The system will then redirect you to the main BDB Platform Sign-In page, where you will have successfully initiated a new session.

You are now logged in and can begin using the platform.

Please note: The user needs to provide valid credentials once again and click the Continue option to access the platform with the same user account.